At Glooo, we care about your furkids and your privacy 💛. This policy explains how we handle your information when you shop with us.

1. What We Collect

When you place an order, we collect details like your name, phone number, email, and delivery address. For payments, we only receive transfer details (like proof of payment) from your bank or Touch ’n Go eWallet — we never store sensitive financial information.

2. How We Use Your Information

We use your info only to:

• Process and deliver your orders.

• Contact you if there’s an issue with your order.

• Share store updates or promotions (only if you subscribe to our mailing list).

3. Who We Share It With

Your info is only shared with trusted partners — like couriers (to deliver your package). We never sell or trade your personal details.

4. Keeping Your Data Safe

We do our best to protect your personal information and order details. We only keep the minimum information necessary to complete your order.

5. Your Choices

You can request to update or delete your personal information anytime by contacting us at +60187890283. If you no longer want updates from us, you can unsubscribe from our mailing list with one click.

6. Cookies & Tracking

Our website may use cookies or analytics tools to help us improve your shopping experience. They don’t store personal info — just browsing activity.

7. Updates

We may update this policy occasionally. If we do, the changes will be posted here.